Coronavirus Update

New Precautions to Keep Everyone Safe!

You will notice many changes we’ve made to help keep you and our staff safe. This includes filling out a questionnaire before and at your scheduled visit. Please review the precautions we’re adding to keep you safe!

If you have an appointment scheduled within the next few weeks, please contact our office if you experience any of the following:

Fever, Cough, Shortness of breath, Fatigue, Muscle or body aches, New loss of taste or smell, Sore throat, Congestion or runny nose, Nausea or vomiting, Diarrhea or Travel within the past 14 days to affected geographical regions.

We will discuss your health status, the dental treatment you require, and whether or not visiting our office will be safe for you, our other patients, and our staff.

When you visit our office, we ask that you arrive on time for your appointment, rather than too early. This will minimize the amount of time you spend in our waiting room or reception area. If you have respiratory symptoms, we will ask that you wear a facemask.

WHAT TO EXPECT WHEN YOU VISIT US!

HERE’S HOW WE’RE KEEPING EVERYONE SAFE!

We’re excited to welcome you back, and to offer you all our dental services again.

As we re-open our office, you will notice many changes we’ve made to help keep you and our staff safe. While our office has always utilized personal protective equipment (PPE) that has exceeded all the CDC guidelines, considering the COVID-19 Pandemic we have instituted additional guidelines and protocols to ensure your safety.

These additional precautions will also include new ways of scheduling your appointments and managing your insurance and financial transactions

Before Your Visit

Before your scheduled visit with us, you will be asked to contact us 24-48 hours prior to your appointment via phone, text or email and you’ll be asked health screening questions.

The Day of Your Visit

On the day of your appointment, please stay in your car until just before your appointed time to reduce the number of people in the waiting room. In addition, please wear a mask upon entering the building and until you are seated in the dental operatory.

You can rely on our team to keep you safe at every step of your visit with us – from the moment you arrive at our building to the moment you leave our office. We have taken enhanced precautions to protect you, in addition to extensive team training on infection control and patient management procedures.

Added Precautions to Keep You Safe

Fewer and more cleansable chairs in the reception area for social distancing.  We also ask essential caregivers and parents of minors to wait in a vehicle or outside the clinic if possible once patients are checked in.  

Removal of magazines and items that can harbor or transfer germs of any kind.

Hand sanitizers will be positioned throughout the clinic, please use upon entering and leaving the clinic.

Installed sneeze guards or droplet barriers at all reception areas.

Require hand washing and hand sanitizing before all appointments by our team.

Introduce an oral pre rinse by all patients to reduce exposure to germs.

Record temperature and again ask and record COVID specific screening questions of every patient and staff member upon entering the office.

Enhanced operatory disinfection procedures of all surfaces between patients.

Ambient air management with HEPA 13 air filtration continuously in treatment rooms and common areas and HEPA 13 filters in HVAC to remove germs from circulating air.

New personal protection equipment like visors, gowns, and N 95 and surgical masks for our doctor and team to provide barriers against the smallest of germs.

Introduce protocols to reduce or eliminate airborne aerosols during all dental procedures including use or rubber barriers over teeth, In the mouth suction devices and external additional suction.

Disinfecting reception area and restroom and all office high touch areas like door handles after each patient leaves the office.

Enhanced daytime and nightly disinfection procedures of equipment and office fixtures like computers, keyboards, telephones, tablets, chairs, doorknobs, and buttons that may be touched unconsciously.

Spaced appointment times to prepare and complete all appointment tasks and duties in the safest and most comprehensive manner.

While some things have changed at our office to keep you safer, you can still expect to experience the same expert care from the friendliest dental team in Lake Oswego

We look forward to seeing you soon. And in the meantime, if you have any questions, concerns, or you need to make an appointment, please call us at (503) 635-3653 or contact us online.

How can you prevent contracting or spreading COVID-19?

Wash your hands frequently with soap and water for 20 seconds. If you don’t have access to soap and water, use alcohol-based hand sanitizer.

Maintain at least six feet of distance between yourself and anyone who is coughing or sneezing.

Avoid touching your eyes, nose, and mouth.

Cover your mouth and nose when you cough or sneeze. Do not use your hands.

Stay home if you feel unwell. If you have a fever, cough, or difficulty breathing, seek medical attention and call in advance. Calling in advance will allow your healthcare provider to quickly direct you to the right health facility.

If you would like more information about our office’s dedication to your health and safety, please give us a call. For more information about what you can do to prevent the spread of COVID-19, please visit the World Health Organization website.